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RETURNS POLICY
Party To Go prides itself on carefully selecting quality products so we are sure you will be happy with your order.
We will refund or exchange items if any item:
- provided by us has manufacturing defects or has been damaged in transit we will replace the item free of charge.
- you receive you believe it is not as described on our online store.please contact us to discuss an exchange or refund.
In either case we must be notified within 2 days of receipt of your goods so we can discuss the problem and make arrangements for the return and replacement or refund of the item(s). When we receive the returned items we will forward replacement items or arrange for a refund.
We do not accept returns or offer refunds if you have changed your mind; no longer want the item; the item is in excess of your requirements (e.g. number of guests you were expecting did not attend your party); or your order was delayed in transit or lost by the carrier. If your order should be lost then we are happy to assist you to lodge a claim against the carrier.
PAYMENT OPTIONS
Order and Pay Online Securely
Our SSL security system ensures your credit card and contact details are safe and secure. All data is secured by 128 Bit SSL.
If you require assistance with your order please phone us on (08) 8281 6539.
Party To Go is owned and operated by Fun For All Pty Ltd. On your credit card statement charges will appear as Fun For All Pty Ltd.
Order and Pay by Fax
Please fax your order with address and payment details and fax to: (08) 8281 6105.
CURRENCY
All amounts listed on website are in Australian Dollars (AUD).
SHIPPING & COSTS
AUSTRALIA WIDE
Standard rate
Shipping cost is a flat rate of $12.00 for standard mail. All orders are sent with tracking numbers.
Please contact us to discuss the shipping rate for smaller orders.
Express Post:
Available in Australia only. Please contact us for pricing, availability and delivery timetable.
Worldwide shipping::
Please contact us for pricing, availability and delivery timetable.
Delivery
Items are shipped via Australia Post or Australian Air Express. Please allow 3-5 working days for delivery after your order has been dispatched. You will be notified by email, within 2-3 business days, if any items you have ordered are out of stock.
Product pricing and information
All material on this website www.partytogo.com.au is subject to change without notice. For any questions relating to products , pricing or other matters please contact us via email, phone or fax.
Party To Go is owned and operated by Fun For All Pty Ltd. On your credit card statement charges will appear as Fun For All Pty Ltd.
Copyright
The material provided on our site is copyright protected and is to be used for personal reference only. Permission to reproduce any images must be sought in writing from www.partytogo.com.au
Contact information
Fun For All Pty Ltd
ABN 60 058 540 355
Address: Unit 7, 1445 Main North Road, Para Hills West SA 5096, Australia
Telephone: (08) 8281 6539
From mobiles: (08) 8281 6539
Fax number: (08) 8281 6105
E-mail address: info@partytogo.com.au
Personalised Products
Any product that has been personalised with a name, date or other specifc information cannot be returned except if there is a fault in the manufacture. If you believe this to be the case please phone us on (08) 8281 6539 to make arrangements for the return and replacement of the products.
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